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Celsius Network

Celsius Network

Celsius Network LLC is a dynamic and innovative company that provides services revolving around crypto assets. Based in Hoboken, NJ with offices in London, UK, and Vilnius, Lithuania, the company focuses on solutions that enhance the value for all stakeholders. Celsius takes a unique approach in the industry, emphasizing that it is not a bank, depository institution, custodian, or fiduciary and that it does not provide any financial, legal, or tax advice.

The company has recently entered a state of restructuring for beneficial modifications, taking the bold step of filing for Chapter 11 Bankruptcy to maximize value. Customers are kept informed throughout the process, with resources like a dedicated help center, a 24/7 customer care service team, and a claims agent, Stretto, for all questions related to the Chapter 11 filings. Despite these changes, the company is still fully operational, offering insights and updates through blog posts, court documents, and FAQ sections.

The compelling factor about Celsius Network is their transparent approach to business and client service. Keeping customers at the forefront of all decisions, they ensure continuous communication and support during their restructuring process. Even in challenging times, the company remains responsive to customers' needs and inquiries, striking a balance between business recovery and customer service. Despite the change, Celsius continues to remind its customers that they are involved in high-risk trading with potentially significant benefits, enforcing their commitment towards responsible financial behavior. They make evident that while the crypto trading world is fraught with uncertainty, they'll stand by their customers every step of the way.

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